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QUALITY
POLICY
C A Clase (UK) Limited (the ‘Organisation’)
aims to provide defect free products to its customers
on time and within budget.
The Organisation operates a Quality Management
System that has gained BS EN ISO 9001 : 2000 certification,
including aspects specific to the supply and support
of instrumentation and systems.
The management is committed to:
1. .Develop
and improve the Quality Management System
2. .Continually improve
the effectiveness of the Quality Management System
3. .The enhancement
of customer satisfaction
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management has a continuing commitment to: |
| 1.
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Ensure
that customer needs and expectations are determined
and fulfilled with the aim of achieving customer
satisfaction |
| 2.
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Communicate
throughout the Organisation the importance
of meeting customer needs and all relevant
statutory and regulatory requirements. |
| 3.
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Establish
the Quality Policy and its objectives |
| 4.
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Ensure
that the Management Reviews set and review
the quality objectives, and reports on the
Internal Audit results as a means of monitoring
and measuring the processes and the effectiveness
of the Quality Management System |
| 5.
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Ensure
the availability of resources |
The structure of the Quality Management System
is defined in this Quality Manual.
All personnel understand the requirements of this
Quality Policy and abide with the contents of
the Quality Manual.
The Organisation complies with all relevant statutory
and regulatory requirements.
The Organisation constantly monitors its quality
performance and implements improvements when appropriate.
This Quality Policy is regularly reviewed in order
to ensure its continuing suitability.
Copies of the Quality Policy are made available
to all members of staff. Copies of the minutes
of Management Reviews, or extracts thereof, are
provided to individual members of staff in accordance
with their role and responsibilities as a means
of communicating the effectiveness of the Quality
Management System.
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